Refund Policy

At Training Spark, we understand that sometimes a purchase may not meet your expectations or needs. To ensure your satisfaction, we offer a refund policy under the following conditions:

• Eligibility for Refund: You may request a refund within 14 days of your initial purchase of any plugin provided by Training Spark. We are committed to discussing and potentially offering you a refund should you find the product unsatisfactory within this timeframe.
• Non-refundable Period: Please note that we do not provide refunds after the first 14 days following any purchase. It is important to assess the product within this period to determine its fit for your needs.
• Renewal Payments: Renewal payments are non-refundable. We advise you to mark your calendar and cancel your subscription before the renewal date if you do not wish to continue using the plugin. This proactive step is essential as it is your responsibility to manage your subscription preferences.

  To view or cancel your subscription, please visit https://users.freemius.com/login.

• License Revocation: Upon the issuance of a refund, your license for the plugin will be revoked. This means you will lose access to future support, updates, and any other benefits associated with the plugin license. It is crucial to consider this consequence before requesting a refund.
• EU Consumer Rights: If you reside in a country within the European Union (EU), you are entitled to additional protections under EU consumer law. Specifically, you have the right to cancel and return your order within 14 days for any reason and without justification. If you exercise this right, you are eligible for a full refund. This provision applies exclusively to initial orders and not to renewal payments.

By purchasing plugins from Training Spark, you acknowledge and agree to this refund policy. Our goal is to foster a transparent and fair experience for all our customers, ensuring you have the confidence and support needed when choosing our products.